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-No refund will be made for any unused accommodation, missed meals,
transportation segments,
sightseeing tours or any other service. Such unused items are neither refundable nor
exchangeable.
-Room allocation is done by the hotel depending upon availability at the time of
check-in in the
category of room as specified on your confirmation voucher.
-No refund shall be claimed, if the services & amenities of the hotel were not up to
your
expectations, it will be considered on a case-to-case basis.
Please feel free to mail me for any further assistance or you can dial our number
(numbers
mentioned below) if you wish to discuss the package with me or may reply to the
same mail as well.

Cancellation Policy @ Himachal online Travels – Shri Renukaji Travels – Shimla
For cancellation done prior to 20 days before check-in date, service charge of Rs.
500/- per person/per night will be applicable as cancellation charges or guest
can redeem advanced paid amount in future booking which is valid up to 1 year.
For cancellation done prior to 7days before check-in date and up to 20 days
before Check-in date the cancellation charge will be 50% of your total stay.
For cancellation on Check in date and up to 7 days before Check in date the
cancellation charge will be 100% of your total stay.

All group bookings (10 room nights & above) will be non-refundable.
There will be no refunds for no shows and early check outs.
Guests will be responsible for any damages or incidentals at the Tour. Please
provide a credit card or an appropriate payment option as guarantee for
incidentals (as per respective policy)